Return Policy
We offer a 7-day return window, which means you can request a return within 7 days of receiving your item.
To be eligible for a return:
- The item must be unused and in its original packaging.
- You must provide the receipt or proof of purchase.
- To initiate a return, send us an email. Once your return request is approved, we will provide you with instructions on how and where to send the item.
Please note : Items returned without prior authorization will not be accepted.
Replacement Policy
- If you receive a damaged or defective item, please report it to us within 48 hours of delivery along with photos/videos as proof.
- Once we receive and inspect the returned item : We will confirm the eligibility for a replacement.
- If approved, a replacement will be delivered within 7-10 business days.
- Replacements are subject to stock availability. If a replacement is not available, we may offer a refund or an alternative item.
Refund Policy
- After we receive and inspect your return, we’ll notify you via email or message regarding the status of your refund.
- If approved : Your refund will be credited automatically to your original method of payment within 10 business days.
- You will receive a confirmation once the refund is issued.
Please note : Your bank or credit card provider may take additional time to reflect the refund in your account.
Shipping charges (if any) are non-refundable unless the return is due to our error (e.g., defective or wrong item).